The quickest way to report a concern or submit a work order request is to use our new Citizen RequestTracker. Click Here to submit a request. Using the Citizen RequestTracker is the quickest way to receive a targeted reply to your inquiry. Our staff works outside of the office most of the day so it will often be quicker to get an answer if you use email. Of course, we still welcome your telephone calls at 847-317-7245 for Public Works and 847-317-2490 for Engineering.
The Public Works Department has a great breadth of responsibility and is charged with providing many of the basic services that affect the daily lives of the public. Primarily, the responsibilities encompass the administration, planning, maintenance, and construction of the Village’s infrastructure.
The Village infrastructure includes the transportation system, stormwater collection system, water supply and distribution systems, and sanitary sewer treatment and collection. Our goal is to provide efficient and reliable infrastructure essential to protect the health, safety, and welfare of the public and to enhance the quality of life for residents, businesses, and visitors. We endeavor to accomplish these tasks efficiently and with a high level of customer service.
The responsibilities of the Public Works Department include maintenance and repair of the Village infrastructure, property and equipment.
- Flood Assistance
- Leaf Pick Up in the Fall
- Park Tree Trimming & Removal
- Snow and Ice Control
- Street Maintenance
- Vehicle Maintenance
- Wastewater Collection & Treatment
- Water Distribution
- Wastewater Treatment Plant