Citizen Request Tracker®

Use Citizen Request Tracker® to report your concerns.

If this is an emergency, please call 911. For other urgent matters, contact the Police Department’s non-emergency line at 847.945.8636 as staff may require a minimum of 24 hours to respond to this online request.

Administration 1 Forms
Animal Control 3 Forms
Cable, Electricity and Telecommunication Services 4 Forms
Community Development (Building, Zoning, Permits, Inspections) 8 Forms
Finance (Utilities and Billing) 2 Forms
Forestry 4 Forms
Police Requests 3 Forms
Refuse & Recycling 4 Forms
Senior Taxi Program 2 Forms
Sewer Maintenance 3 Forms
Snow & Ice Control 4 Forms
Solicitation 2 Forms
Stormwater Drainage Concerns 2 Forms
Street Maintenance 9 Forms
Wastewater Treatment 2 Forms
Water Distribution System 5 Forms