Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Finance - Payment
3-
We have found there are several factors that effect how quickly we receive payment. Be sure to allow 7-10 days for mailing. If you utilize auto bill pay through your bank, be mindful that the day the funds come out of the account is not the day we receive the payment, so please allow time for mailing.Finance - Payment
-
Late fees are calculated at 10% of the bill. This is set by Village Ordinance, and has not changed since 1981. Call the Finance Department at 847-945-5000 before the due date to avoid paying a penalty if you have questions about your bill.Finance - Payment
-
Finance - Payment
Direct debit, or automated bill pay, is a great way to ensure your bill is received by the Village in a timely manner. Credit cards may be used through the Village’s online payment website, Invoice Cloud, or in person at the Village Hall Finance Department front desk. Additionally, there is a drop box located at Village Hall that is available 24 hours a day. It is collected every business day at 8 a.m. It is located in the median on Jewett Park Drive, just before the stop sign next to the USPS mailbox, between the Village Hall and the Presbyterian Church.