The Police Department maintains a 24 hour Communications Center staffed by 8 full-time and 3 part-time telecommunicators. The center has 4 independent IP-based answering points that serve the emergency and non-emergency communication needs of the Villages of Deerfield, Bannockburn, and Riverwoods.
Each position is equipped with TDD services for the deaf, technology to activate the emergency sirens on demand, audio and video surveillance for the police department as well as video for several off site locations. The Communications Center is also linked to Lake County’s PASSAGE system which provides us with real time views of many critical intersections.
The Deerfield Communications Center staff works tirelessly to meet the
agency's mission. Their commitment to developing and implementing
innovative programs and creating partnerships with local agencies and
citizens result in effective public safety solutions and a unique
relationship with the community. Communications staff pay an integral
role in department fundraising and the child safety seat program.