Available & Easily Accessible Staff
The Police Department maintains a 24 hour Communications Center staffed by 8 full-time and 3 part-time telecommunicators. The center has 4 independent IP-based answering points that serve the emergency and non-emergency communication needs of the Villages of Deerfield, Bannockburn, and Riverwoods.
Each position is equipped with TDD services for the deaf, technology to activate the emergency sirens on demand, audio and video surveillance for the police department as well as video for several off site locations. The Communications Center is also linked to Lake County’s PASSAGE system which provides us with real time views of many critical intersections.