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Home : Departments : Village Manager's Office : Franchise Administration

Franchise Administration

The Village Manager’s office oversees franchise agreements with various utilities doing business within the corporate limits of the Village.

Following is the contact information for those franchises:


Commonwealth Edison Company
1500 Franklin Boulevard
Libertyville, IL 60048
1.877.426.6331 for Customer Service
1.800.334.7661 for Outages
Note: Depending on the type of outage, in some instances, ComEd may not know that an outage has occurred. Customers should always call 1.800.Edison1 to report a loss of power.

Natural Gas

Peoples Energy
130 E. Randolph
Chicago, IL 60601
1.866.556.6004 (toll free)

For location of buried pipe call JULIE at 811

Telecommunications Services

44 South Vail
Arlington Heights, Illinois 60005
1.800.244.4444 (general)

Cable Television

1600 Old Skokie Road
Highland Park, IL 60035
1.800.288.2085 for customer service
1.866.594.1234 for billing
1.888.262.6300 for High Speed Data

For information regarding Public Access Channel and Programming:

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