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1. When is a building permit required?
2. How do I obtain a building permit?
3. How much does a building permit cost?
4. How do I check on the status of a building permit application that I have submitted?

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1. What is the CivicReady service?
2. How does the service work?
3. What types of messages will be sent using the service?
4. Does the service replace other systems that have been used to provide time-sensitive information to residents?
5. What precautions are being taken to protect personal information?
6. Will there be a way to positively identify incoming calls which are made by the Village using the system?
7. My primary phone or my second listing is a cell phone with a non-local area code. Will the service call numbers outside the area?

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1. Is my telephone number included in the notification database?
2. May I use a cell phone as my notification database listing?
3. Will the service work if I have a call screening system on my phone?
4. If I am a home or condominium owner living outside the Village, what phone should be listed in the notification database?
5. If I have provided more than 1 phone number, when will the other numbers be called?
6. How does the system respond to busy signals or no-answer situations?
7. I am receiving Village notification calls at my fax or my secondary phone line. Can I switch to have the system call my primary phone number?
8. I was not able to listen to the entire call. Is there a way to repeat the message?

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1. How do I know what size containers and level of service I need?
2. Can I select my container size and pick up frequency?
3. What if I need a new container?

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1. Will I save money?
2. Will I still have a service contract?
3. Who will bill me for service?
4. What are the billing terms?
5. Who do I call with service problems?
6. What are rates for garbage service under the franchise?

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1. What is a franchise?
2. When did the franchise begin?
3. Who is the Village's service provider and what is the term of the franchise?
4. Who is included in the franchise?
5. What services are included in the franchise?
6. Does the commercial franchise affect the current residential franchise?
7. What does the Village receive for the franchise?

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1. Is recycling included in the cost?
2. Why should I recycle?
3. Who is Lakeshore Recycling Systems?

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1. What is the role of the Community Development Department?
2. What is a Comprehensive Plan?
3. What is a Special Use?
4. What is a Planned Unit Development (PUD)?
5. What is a Tax Increment Financing (TIF) District?
6. What is the role of the Plan Commission?
7. What is the role of the Appearance Review Commission?

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1. What do I do if I want to seek a Special Use at a specific location in the Village?
2. How do I verify if my proposed use is a Permitted Use or a Special Use in the C-1 and C-2 commercial zoning districts?
3. What are the rules and zoning regulations for a home based business?
4. How do I register a business?
5. What are the guidelines for the community banner poles?
6. How do I determine the required setbacks from the property line for a property?
7. What are the current public hearing fees?
8. How do I find out if my property is in a flood plain or flood zone?

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1. What is the Finance Department's phone number?
2. What is the sales tax rate in Deerfield?
3. What rates do I pay for water and sewer?
4. What is 1 unit?

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1. Why was my payment considered late?
2. Why is the late fee on my bill so high?
3. What is the quickest way to deliver a payment?

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1. Does the Village reimburse motorists for damage caused by potholes?
2. Do I need to register my vehicle with the Village?
3. I did not receive a renewal form for my vehicle sticker. What do I do?

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1. When do I need inspections and who do I call?
2. What hours is construction is allowed?
3. How can I obtain a copy of my plat of survey?
4. How do I determine zoning on a property?
5. How do I determine the required setbacks from the property line for a certain property?
6. How can I determine if I can build a new house or add on to my existing house?

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1. How do I obtain plans for my house?
2. What if there is construction happening in my neighborhood and I have questions and concerns?
3. What if my neighbor is doing construction, and I don’t think they have a permit?
4. What if I need a dumpster?
5. What is the right-of-way?
6. Where can residential open house and for sale signs be placed and when are they allowed?
7. Where can political signs be placed and when are they allowed?

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1. Where do I get a permit to park at the Deerfield Train Station?
2. Can I park on the streets overnight in Deerfield?

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1. What time is curfew?
2. When do I stop for a school bus loading or unloading children?
3. Where can I park to use the Deerfield Train Station?
4. How can I access a parking permit for the Deerfield Train Station?
5. Can I get a temporary handicapped permit?
6. Are vehicle stickers required in Deerfield?
7. What are the hours for construction noise?
8. When do the parks in Deerfield close?
9. When can I sprinkle my lawn?

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1. Can I use my electronic or cellular device while driving in Deerfield?
2. Where can I get information on Graduated Driver License laws?
3. Can I park on the streets overnight in Deerfield?

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1. When should I call 9-1-1?
2. What should I do if I hear the tornado siren?
3. What should I do if the Lightning Prediction System sounds?

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1. How can I pay my parking ticket?
2. What if I want to dispute my parking ticket?
3. Who should I call to answer questions about my traffic ticket?
4. Who should I call if I have questions about a court date?
5. What can I use as bond for my traffic ticket?
6. Where is the court located?
7. What do I get when I receive a traffic ticket?
8. What are my options when I receive a traffic ticket?

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1. How can I pay my false alarm invoice?
2. What should I do if I want to install an alarm in my home?
3. Can my false alarm fee be waived?
4. Can I test my alarm without receiving a false alarm fee?
5. What happens if I forget to pay my false alarm fee?
6. What do I do if my alarm is revoked?

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1. What hours can someone solicit door-to-door?
2. Can I solicit door-to-door?
3. Who should I call if my electricity goes out?
4. Who should I call if there is water in my basement?
5. What if I have other questions for the Police Department?

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1. What can I do to minimize cost for this utility (sewage)?
2. Who should I contact if I have questions about my water bill?

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1. Why do I have sprinkling restrictions and when are they?
2. Does the Village reimburse motorists for damage caused by potholes?
3. What causes potholes?
4. What material does Public Works use to repair potholes?

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1. What type of sewers does the Village have?
2. What function do storm sewers provide?
3. What function do sanitary sewers provide?
4. Who is responsible for the sanitary services?
5. Who do I contact if there is a sewer back up in my home?
6. Why is there an odor coming from my floor drain?
7. What happens to sewage after we flush?
8. What should not be flushed?

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1. Where should I place my mailbox?
2. How often does the Village sweep the streets?
3. Who do I contact if my street sign needs to be replaced?
4. Who should I contact if I notice a burned out or damaged light pole?

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1. What facilities are at the Treatment Plant?
2. What does the Village do with treated sludge?
3. Is the treatment plant regulated?

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1. Is it alright to prune my parkway tree?
2. Who should I contact if my parkway tree looks sick or dead?
3. Can I put too much mulch around my tree?
4. When is leaf removal?
5. How do I dispose of my leaves?

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1. When should I water?
2. Where does my drinking water come from?
3. How safe is my drinking water?
4. Should I buy bottled water?
5. Can I test my own water at home?
6. What is the hardness of the water?
7. Periodically, my water tastes and smells funny. Why does this occur?
8. What can I do about these water taste and odor problems?
9. Who should I contact if I have questions about my water?

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1. What is the Village's first step in snow removal?
2. When does Public Works use salt trucks?
3. Where does Public Works distribute salt?
4. How does Public Works determine where snow removal equipment will be utilized?
5. What is the best way to clear snow from my driveway?
6. During Winter when may I park my vehicle on the street?
7. How and when does Public Works repair snow plow damage?
8. How can I keep my mailbox from being damaged as a result of the winter weather?

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1. Who's eligible?
2. How does the program work?
3. What if there is more than 1 registered rider using the same taxi?
4. Which taxi companies can we call?
5. How do I sign up?

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1. What is the benefit to my city for performing a Smoke Test?
2. What exactly is a Smoke Test?
3. How will my residents know when Smoke Testing will be performed in their neighborhoods?
4. How are Sewer Division crews recognizable in the field?
5. Is the smoke that you use hazardous?
6. Do my city's residents have to do anything to prepare their homes for Smoke Testing?
7. What if smoke comes out of a resident's yard or driveway?
8. If there is smoke in the resident's yard, does that mean the cause of the leak needs to be dug up?
9. Does the resident need to be home when the Smoke Testing is performed?
10. What if a test yields no smoke defects?

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1. What do I do if my refuse, recycling or yard waste is missed?
2. How do I determine the date of my refuse collection?
3. How can I dispose of construction debris?
4. How can I dispose of larger household items?
5. What are 'holidays' for refuse collections?
6. Where are recyclables collected?
7. What materials may be recycled?
8. When are yard waste collections?

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1. How much do yard waste stickers cost?
2. What requires a yard waste sticker?
3. Where can I purchase a yard waste sticker?

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1. How do I find out if my property is in a flood plain or flood zone?
2. What is the role of the Board of Zoning Appeals?
3. What are the current public hearing fees?