Franchise Administration

The Village Manager’s office oversees franchise agreements with various utilities doing business within the corporate limits of the Village.

Following is the contact information for those franchises:


Commonwealth Edison Company
1500 Franklin Boulevard
Libertyville, IL 60048
1-877-426-6331 for Customer Service
1-800-334-7661 for Outages
Note: Depending on the type of outage, in some instances, ComEd may not know that an outage has occurred. Customers should always call 1-800-Edison1 to report a loss of power.

Natural Gas

Peoples Energy
130 E Randolph
Chicago, IL 60601
1-866-556-6004 (toll free)
For location of buried pipe call JULIE at 811

Telecommunications Services

44 South Vail
Arlington Heights, Illinois 60005
1-800-244-4444 (general)

Cable Television

1600 Old Skokie Road
Highland Park, IL 60035
1-800-288-2085 for customer service
1-866-594-1234 for billing
1-888-262-6300 for High Speed Data